SoulTribe Adventures, LLC Terms & Conditions

Please review all terms and policies carefully. 
By signing up for a SoulTribe Adventures, LLC retreat, you are agreeing to the terms and conditions outlined below. 

CANCELLATION & REFUND POLICY

A retreat is a big investment for you, as it is for us - we get it! We don't believe in taking your money if you are unable to join for a good reason, but we do believe in sticking to our commitments and we encourage you to jump in with both feet! 

The $500 deposit is nonrefundable and nontransferrable. You're committing to joining us and living your best life!


We understand that things happen, so cancellations made up to 90 days before the retreat will receive a full refund, minus the $500 non-refundable deposit. 
Cancellations made up to 45 days prior to the retreat will receive a 50% refund, minus the deposit. 

Payment in full is required for registrations made within 45 days of a retreat. 

No refunds will be issued after 45 days out. 

If you must cancel your reservation due to any reason within 45 days of the retreat, you have 2 options:

  • Apply your payment(s) toward a future reservation within 12 months, minus the $500 nonrefundable deposit.

  • Gift your spot to someone else. The person must be on our roster within 2 weeks (14 days) of your cancellation request. SoulTribe Adventures, LLC will not refund any monies paid, but will honor your spot for someone else.


SOULTRIBE CANCELLATION POLICY


You will receive a full refund (minus nonrefundable deposit) should SoulTribe Adventures, LLC need to cancel the retreat for any reason including but not limited to: illness, physical deterioration or family emergency. 

Retreats need a minimum of 5 participant sign-ups in order to run. If we have not met the minimum registrations 45 days prior to the retreat start date, SoulTribe Adventures, LLC reserves the right to cancel the event. You will have a choice between a refund of your payments (minus the non-refundable deposit), or transferring your full payments to another retreat taking place within 12 months. 

Some of the places we travel to are locations that my be affected by hurricanes, earthquakes or other natural disasters. In case a retreat must be canceled due to a natural disaster, act of terrorism, political unrest or any other situation making travel to the location impossible and/or too dangerous, you may receive a percentage of your monies paid, minus the nonrefundable deposit, depending on the resort/hotel refund policy.

Flights, additional accommodations, transportation costs or travel expenses are not refunded in any situation. These agreements are between you and the provider/travel agent/broker and SoulTribe Adventures, LLC is not responsible for them.


We recommend purchasing TRAVEL INSURANCE to protect your investment.

* SoulTribe Adventures may receive compensation from advertisers on our site.


DISCLAIMERS

  • The total cost listed on the website is per person in USD and does not include airfare to the destination airport. Optional outings are at an additional cost.

  • SoulTribe Adventures, LLC is not responsible for lost, stolen or missing items while traveling to, traveling from, or on the retreat.

  • SoulTribe Adventures, LLC is not responsible for airline cancellations, missed flights or transportation issues prior to or after the retreat. You may incur additional transportation charges to the resort if you miss your flight and are unable to ride with the pre-scheduled shuttles.

  • All reservation & bookings are first come, first served.

  • We do not hold spots or rooms without a deposit for any length of time.

  • A valid passport is required if you are leaving your home country to attend a retreat. Make sure you have at least 6 months until its expiration.

  • You have until 90 days before the retreat to request any refund without penalty. All deposits are non-refundable. 

  • Travel insurance is not included in the price of the retreat but is highly recommended for ultimate protection

  • If you book a shared room and do not specify a roommate, we will pair you with another same-sex traveler

  • You must pay your retreat balance at least 30 days before the retreat start date. If the retreat balance is not paid in full 30 days prior to the retreat start date, SoulTribe Adventures, LLC reserves the right to cancel the booking and fill the space without a refund.

  • We reserve the right to cancel booking without refund and/or refuse service to any participant who displays or is said to display violent behavior of any kind before or during the retreat.

  • You must sign and return a liability waiver before the first day of the retreat. This will be emailed to you a few weeks before.

  • While we try to accommodate most dietary preferences, any changes to a retreat’s menu that cause a change in cost will be passed on to the individual making the request.

 

If you need to make any special arrangements, please don’t hesitate to reach out.

By paying your deposit for the retreat, you are confirming that you have read and agree to all terms and conditions.